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Key Account Management Training

CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees


Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
3.4 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Step into the realm of strategic business mastery where every interaction becomes a pathway to success. Unlock the secrets to cultivating long-lasting relationships and harnessing the power of key accounts. Delve deep into the art of understanding, nurturing, and maximising the potential of your business connections. Picture yourself navigating through the intricate landscapes of modern commerce with finesse and precision, armed with the knowledge to thrive in any scenario.

Key Features:

  • CPD Certified
  • Free Certificate from Reed
  • CIQ Approved
  • Developed by Specialist
  • Lifetime Access

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
13
lectures
3h 22m
total
    • 1: Module 01: Introduction to Key Account Management 17:02
    • 2: Module 02: Purpose of Key Account Management 16:38
    • 3: Module 03: Understanding Key Accounts 14:48
    • 4: Module 04: Elements of Key Account Management 20:26
    • 5: Module 05: What Makes a Good Key Account Manager 21:23
    • 6: Module 06: Building and Delivering Value to Key Accounts 13:06
    • 7: Module 07: Key Account Planning 14:11
    • 8: Module 08: Business Customer Marketing and Development 17:50
    • 9: Module 09: Developing Key Relationships 23:40
    • 10: Module 10: The Importance of Record Keeping for Key Account Management 10:08
    • 11: Module 11: Internal KAM Aspects 15:52
    • 12: Module 12: The Value Proposition 15:12
    • 13: CPD Certificate - Free 01:00 PDF

Course media

Description

Discover the essence of value creation and delivery, where every exchange becomes a testament to your prowess as a master of your craft. Dive into the intricacies of key account planning, where strategy meets execution to pave the way for unparalleled growth and prosperity. Unravel the mysteries of internal dynamics and unearth the hidden gems that lie within your organisation, ready to be harnessed for exponential success. Join us on a journey of transformation and enlightenment, where the mere notion of limitation fades into obscurity, leaving behind a trail of boundless opportunity and unparalleled achievement.

Course Curriculum

  • Module 01: Introduction to Key Account Management
  • Module 02: Purpose of Key Account Management
  • Module 03: Understanding Key Accounts
  • Module 04: Elements of Key Account Management
  • Module 05: What Makes a Good Key Account Manager
  • Module 06: Building and Delivering Value to Key Accounts
  • Module 07: Key Account Planning
  • Module 08: Business Customer Marketing and Development
  • Module 09: Developing Key Relationships
  • Module 10: The Importance of Record Keeping for Key Account Management
  • Module 11: Internal KAM Aspects
  • Module 12: The Value Proposition

Learning Outcomes:

  • Analyze key account objectives and strategies for effective implementation.
  • Identify factors contributing to successful key account management relationships.
  • Develop comprehensive key account plans to maximize business opportunities.
  • Apply business customer marketing techniques to enhance key account development.
  • Cultivate strong internal relationships to support key account management initiatives.
  • Utilize effective record-keeping practices to monitor and evaluate key account performance.

Who is this course for?

  • Sales professionals seeking advanced client management skills.
  • Marketing managers aiming to strengthen customer relationships.
  • Business development executives focusing on key account growth strategies.
  • Account managers transitioning to key account management roles.
  • Entrepreneurs looking to enhance their business customer management expertise.

Career path

  • Key Account Manager
  • Business Development Manager
  • Sales Director
  • Customer Relationship Manager
  • Marketing Executive
  • Account Executive

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.